Booking.com: Hotels & Travel
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4.6
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Developer
Booking.com Hotels & Vacation Rentals
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Category
Travel & Local
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Version
Varies with device
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Android OS
Varies with device
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Downloads
500M
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Content rating
Everyone
Pro
👍 1. Wide range of options: With Booking.com, users have access to a vast selection of hotels and accommodations to choose from. This allows them to find something that suits their specific needs and preferences, whether it's a budget-friendly option or a luxury resort.
👍 2. User-friendly interface: The app offers a smooth and intuitive user experience, making it easy to browse and book hotels. The search filters and sorting options allow users to quickly find hotels based on specific criteria, such as price, location, and amenities.
👍 3. Competitive prices and deals: Booking.com often offers competitive prices and exclusive deals on accommodations. The app also provides useful information on promotions or discounts, allowing users to save money on their bookings. Additionally, the app's "Genius" loyalty program offers further discounts and perks to its members.
Con
👎 1. Lack of transparency in pricing: One of the major shortcomings of Booking.com is the lack of transparency in pricing. Users often complain about hidden fees and charges that are not clearly communicated during the booking process. This can lead to unexpected costs and a negative user experience.
👎 2. Limited customer support: Another drawback of Booking.com is its limited customer support. Users often report difficulties in reaching out to the customer support team for assistance with their bookings. This can be frustrating, especially when faced with urgent issues or problems with reservations.
👎 3. Inaccurate ratings and reviews: The ratings and reviews on Booking.com can be unreliable and misleading. There have been instances reported by users where the actual condition of the accommodation did not match the positive ratings and reviews on the platform. This can result in users making uninformed decisions and having a disappointing stay.
Ratings
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