Uber Eats

Developer

Uber Technologies, Inc.
Category

Food & Drink
Version

6.225.10000
Android OS

Varies with device
Downloads

850M
Content rating

0

Pro

👍 Uber Eats offers an expansive restaurant network, from local favorites to national chains, giving users unmatched variety. Powerful search filters, curated lists and dietary options make finding cuisines or specialty meals effortless. High-volume listings and frequent restaurant sign-ups ensure new, trending choices appear regularly across neighborhoods.

👍 Fast, reliable delivery with real-time GPS tracking and precise ETAs reduces uncertainty and enhances convenience. Users can choose contactless drop-offs, schedule orders for later and opt for pickup when needed. Robust courier networks and in-app communication tools help streamline deliveries, keeping orders on time even during peak hours.

👍 The app’s intuitive interface simplifies ordering with saved payment methods, order history and one-tap reordering. Personalized recommendations, targeted promos and subscription options like Eats Pass help users save money and discover favorites. Integrated ratings, reviews and responsive customer support build trust and make resolving issues quick and transparent.

Con

👎 High fees and opaque pricing can make orders significantly more expensive. Delivery, service, and small-order fees — plus restaurant markups and surge pricing during busy times — reduce value for users and can discourage repeat orders. The variable fees also make cost comparisons with alternatives difficult.

👎 Delivery quality and order accuracy vary widely because drivers operate independently and restaurants manage preparation. Expect occasional late deliveries, cold or poorly packaged meals, and missing or incorrect items. Reliability depends on local availability, so experiences can be inconsistent even for frequent users, undermining trust in the app’s service.

👎 Limited restaurant selection and driver availability in suburban or rural areas lead to longer wait times and fewer options. When issues arise, customer support responses can be slow or automated, making refunds and order corrections cumbersome. These operational gaps frustrate users who expect fast, reliable assistance and broader service coverage.