Duke Energy
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4.1
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Developer
Duke Energy
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Category
Business
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Version
4.32.0
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Android OS
7.0 and up
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Downloads
1M
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Content rating
Rated for 3+
Pro
👍 1. Convenient Bill Payments: The Duke Energy application allows users to easily and conveniently pay their bills from their mobile devices. This eliminates the need to visit physical payment centers or mail in payments, saving time and effort.
👍 2. Account Management: The app provides users with access to their Duke Energy account information, including usage history, billing details, and payment history. Users can also track their energy usage patterns and make adjustments to save energy and reduce costs.
👍 3. Outage Notifications and Updates: The Duke Energy app provides real-time outage notifications and updates, allowing users to stay informed about any power outages in their area. This feature helps customers plan accordingly and stay updated on the progress of restoration efforts.
Con
👎 1. Lack of user-friendly interface: The Duke Energy application has been criticized for its complex interface, making it difficult for users to navigate and find the information they need quickly. This can lead to frustration and decreased user satisfaction.
👎 2. Limited features and functionality: Some users have expressed disappointment in the limited features and functionality of the Duke Energy application. For example, there may be a lack of advanced energy usage analytics or personalized recommendations that could help customers better understand their energy consumption and make more informed decisions.
👎 3. Reliability issues: There have been reports of occasional glitches and reliability issues with the Duke Energy application. This can be frustrating for users who rely on the app for real-time updates and information about their energy usage or when trying to report any issues or outages. Improvements in stability and performance would greatly enhance the overall user experience.
Ratings
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