Allstate Mobile
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3.9
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Developer
Allstate Insurance Co.
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Category
Finance
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Version
17.4.0
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Android OS
9 and up
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Downloads
5M
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Content rating
Rated for 3+
Pro
👍 1. Convenient and accessible: Allstate Mobile application allows users to access their insurance policies and information at any time and from anywhere. This makes it incredibly convenient for users who need to check details, file claims, or make payments on-the-go without having to contact an agent or visit a physical office.
👍 2. Digital ID cards: With Allstate Mobile, users can conveniently access their digital insurance ID cards on their smartphones. This eliminates the need to carry physical copies of insurance cards, making it easier to provide proof of coverage when needed.
👍 3. Claim filing and tracking: Allstate Mobile makes the claims process faster and more efficient. Users can easily file claims, provide necessary information, and track the progress of their claims directly from the app. This simplifies the process and allows for quicker resolution of claims, saving users time and hassle.
Con
👎 1. Lack of features: One of the major shortcomings of the Allstate Mobile application is the limited set of features it offers. While it allows users to view their policy details, make payments, and file claims, it lacks advanced features such as live chat support, policy customization, or the ability to request roadside assistance directly through the app.
👎 2. Technical glitches: Another common complaint about the Allstate Mobile app is its tendency to encounter technical glitches. Users often report issues with slow loading times, freezing, or crashing of the app, which can be frustrating and hinder the overall user experience.
👎 3. Limited availability: The Allstate Mobile app is only available to Allstate insurance policyholders in the United States. This limitation can be a drawback for users who are not eligible for Allstate insurance, as they cannot benefit from the convenience offered by the app. It would be beneficial if the app expanded its availability to a wider audience.
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